Central Compliance UK Limited (“CCUK”) provides on-line training courses (the “Courses”) via www.centralcompliance.uk. These Terms and Conditions shall form the basis of the Contract for the provision of Courses by CCUK to its Customers. 

DECLARATION

• I, as the applicant named, undertaking CCUK’s Category A Asbestos Awareness Course, agree to the terms and conditions outlined. 
• I confirm that I will read and understand the course materials and that I will be the only person completing each section and the final assessment.
• I also understand that should I be unsuccessful I can retake the course and/or assessment by purchasing another course credit or submitting a valid pre-paid code. 
• I understand that the information provided by me above is confidential and will be held on file by CCUK in accordance with the Data Protection Act. 
• Ticking the ‘I Agree to the Terms and Conditions’ declaration box at registration or checkout acts as your electronic signatory, confirming your acceptance of these terms and conditions. 

OUR DEFINITIONS

“You/Your” means the Customer or Student purchasing and/or enrolling in one of Our online Courses;

“We/Our” means Central Compliance UK Limited, a company registered in England and Wales under Company Number 09909746 whose registered office is 20 Aldermanbury, London, EC2V 7HY;

“Our Site” means www.centralcompliance.uk;

“Business Day” means any weekday running from Monday to Friday (excluding weekends) excluding bank holidays;

“Business Hours” means 9 am to 5pm on a Business Day;

“Customer/Student” means those users who have purchased and/or enrolled in one of Our Courses, either on their own behalf or part of a business purchase. Customers/Students may therefore include businesses such as sole-traders, limited companies, and/or partnerships;

“Account” means the part of the website where Customers/Students can access the online training courses in which they have enrolled;

“Course” means the online training courses available on Our Site;

“Fees/Cost/Terms” means the listed price of each of Our Courses;

“LMS” means the Learner Management System used to provide Courses on Our Site;

“Certificate” means the official document issued to a Customer upon successful completion of a Course;

“Confidential Information” means any information disclosed between CCUK and a Customer, in any form, regardless of whether expressly designated as confidential or marked as such;

“Content” means all text, information, data, software, executable code, images, audio, or video material, in any format or medium, contained within the Courses and accessible through Our Site for the provision of such Courses;

“Contract” means the agreement for the provision of Courses, between CCUK and a Customer/Student;

“Intellectual Property Rights” means all intellectual property rights in and to Our Site and its contents, including but not limited to text, images, logos, trademarks, software, and data, are owned by CCUK or its licensors and are protected by copyright, trademark, and other applicable laws. You may not use, reproduce, distribute, modify, transmit, or create derivative works of any such materials without the prior written consent of CCUK or the respective copyright owner;

“Order/Contract” means the purchase of one of Our Courses;

“Order Confirmation” means the email that confirms the purchase of one of Our Courses;

“Third-party” means a third party entity that has or will have access to or process personal data from a Data Controller;

“Applicable Laws” means all laws, statutes, regulations, and similar instruments from time to time in force applicable to the Parties, the Courses, and to the Contract;

GENERAL DEFINITIONS

• Any reference to “writing”, and any similar expression, includes a reference to any communication sent by email.
• The headings used in these Terms and Conditions are for convenience only.
• Words communicating the singular number shall include the plural and vice versa.
• Reference to any gender shall include any other gender.
• References to persons shall include natural persons, corporate, or unincorporated bodies (whether or not the same have a separate legal personality).
• References to a company shall include companies, corporations, or other bodies corporate, however so and wherever incorporated or established.

THE CONTRACT

• If You are placing an Order on behalf of a business entity, You confirm that You have sufficient authority to enter into the Contract.
• Courses are accessed via logging in to Your Account on Our Site, after they have been successfully purchased.
• Upon successful completion of a Course, CCUK will issue the Customer with the Certificate. The Certificate will be provided post and electronically in pdf format.
• Certificates issued to a Customer remain the property of CCUK.
• CCUK grants Customers the right to use or copy the Certificate for the purpose of proof that a Course has been successfully completed.
• Any quotes issued by CCUK should not be considered as Contracts and are valid for a maximum of 30 Business Days only from the date of issue or other specified date.

YOUR INFORMATION

• Our Site will guide Customers through the process of setting up an Account and purchasing a Course or Courses. Before completing Your purchase of a Course, You will be given the opportunity to review Your Order for the Course and amend it. Please ensure that You have checked Your Order carefully before submitting it.
• The Customer shall ensure that all information that it provides in the Order shall be complete and accurate.
• If, during the Order process, You provide CCUK with incorrect or incomplete information (including any incorrect or incomplete information about You or the type of Course that You require) please contact CCUK as soon as possible. If We are unable to process Your Order due to incorrect or incomplete information, We will contact You to correct it. If You do not give CCUK the accurate or complete information within a reasonable time of Our request, We will cancel Your Order and treat the Contract as being at an end. We will not be responsible for any delay in the availability of Courses that results from You providing incorrect or incomplete information.
• In the unlikely event that We do not accept or cannot fulfil Your Order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to You as soon as possible and in any event within 14 days.
• Any refunds will be issued to You as soon as possible, and within 14 days of the day the refund process was triggered.
• Refunds will be made using the same payment method that You used when purchasing the Course unless agreed by the Parties separately.

OUR OBLIGATIONS

• We agree to provide the Course Content to the Customer for the duration of the Contract.
• We shall ensure that the Courses adhere to any Applicable Law.
• We shall act in accordance with all reasonable instructions issued by the Customer provided that such instructions are compatible with these terms and conditions and with the Order.

CUSTOMER OBLIGATIONS

• You shall ensure that all information that it provides shall be accurate.
• You shall not alter any Certificate issued by CCUK.
• Should You breach any of these obligations CCUK will disqualify the Customer and invalidate the Certificate.
• You agree that any third party who has been provided with the Customer’s name and the Certificate number from whatever source shall be able to validate the Certificate by contacting Us.
• Unless agreed in writing with CCUK, You will not be permitted to resell the Courses to any third party.
• Your use of Our Site is governed by Our Website Terms and Acceptable Use Policy. Please take the time to read this, as it includes important Terms and Conditions which apply to you and our Agreement.

FEES, PAYMENT, AND RECORDS

• The Fees are made apparent on Our Course payment pages.
• Fees for Our Courses may vary from time to time, but changes will not affect any Order you have already placed.
• The price of a Course on the site does not include VAT.
• Payment for the Courses and any applicable payment processing fees are usually made in advance. CCUK will not charge Your debit card or credit card until Order Confirmation details have been provided.
• Card payment services are provided to CCUK by Stripe Payments UK, Ltd.
• If any Course Fee remains unpaid for more than 90 days then CCUK may cancel the Order which will also delete any data, including personal data, and remove any progress the Customer has made on any Course.

COMPLAINTS AND APPEALS

• We shall deal with any complaints or appeals within five Business Days. Should there be any delay We will keep You informed.
• Disputes, complaints, or appeals regarding these terms and condition will need to be emailed to support@centralcompliance.uk.
• We aim to respond to all policy disputes within seven Business Days.

CONTACT

For questions, requests to change your details, requests for refunds and any other queries, please contact us at support@centralcompliance.uk.

INTELLECTUAL PROPERTY RIGHTS

CCUK grants Customers the right to use or copy the Certificate for the purpose of attesting the successful completion of a Course. The Customer acknowledges and confirms that all Intellectual Property Rights in and associated with the Courses shall remain owned by CCUK or its licensees and nothing in these Terms and Conditions purports to transfer, assign or grant any rights to You in respect of these Intellectual Property Rights. All Customers agree that they will not change, amend, remove, alter or modify any of Our Intellectual Property. You may not record, transcribe, or otherwise share any content on this site without prior written approval from CCUK. Such approval will be revoked should the terms of the agreement be breached.

LAW AND POLICIES

CCUK shall, at all times comply with any Applicable Laws.

DATA PROTECTION

CCUK complies with Data Protection Legislation. The Data Controller for your information is CCUK, registered in the United Kingdom under Company Number 09909746 whose registered office is 20 Aldermanbury, London, EC2V 7HY. CCUK processes Individual Customers’ personal data as set out in Our Privacy Notice which can be found at https://www.centralcompliance.uk/privacy-policy/. Your information will be used to process and fulfill your Order. We will need to disclose your personal data to selected third parties in order to meet these requirements.

LIABILITY

Nothing in the Terms and Conditions limits or excludes Our Liability for:

• death or personal injury caused by Our negligence;
• fraud or fraudulent misrepresentation.

We will under no circumstances whatever be liable to you; whether in agreement, tort (including negligence), breach of statutory duty, or otherwise, arising under or in conjunction with the Contract for:

• any loss of profits, sales, business, or revenue;
• loss or corruption of data, information or software;
• loss of business opportunity;
• loss of anticipated savings;
• loss of goodwill;
• any indirect or consequential loss.

Our total liability to You in respect of all losses arising, shall in no circumstances exceed the price of the Courses in the Order. We will not be responsible for ensuring that the Courses are suitable for Your purposes or the purposes of any Customer within your organisation who is intending to do a Course.

FORCE MAJEURE

“Force Majeure Event” means, in relation to either Party, any circumstances beyond that Party’s reasonable control including, but not limited to, lack of, interruption to, or failure of any utility service; acts of God, epidemic, pandemic, or other natural disaster; terrorist attack, civil commotion or riots, war, armed conflict, imposition of sanctions, embargo; or any law or action taken by a government or public, or any similar or dissimilar circumstances.

TERMINATION

Without prejudice to any other right or remedy available to it, either CCUK or the Customer may terminate the Contract immediately by giving written notice to the other Party in the event that the other Party:

• is in breach of any of the terms of this Contract;
• passes a resolution for winding up (otherwise than for the purposes of a solvent amalgamation or reconstruction) or a court makes an order to that effect;
• is dissolved or dies;
• becomes or is declared insolvent or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors;
• has a liquidator, receiver, administrator, administrative receiver, manager, trustee or similar officer appointed over any of its assets;
• ceases, or threatens to cease, to carry on business.

Contracts may not be terminated if a Course has been successfully completed.

EFFECTS OF TERMINATION

Upon the termination or expiry of the Contract for any reason:

• any sum owing by either Party to the other Party under the Contract shall become immediately due and payable;
• each Party shall immediately cease to use, either directly or indirectly, any Confidential Information belonging to the other Party, and shall immediately return to the other Party any documents in its possession or control which contain or record any Confidential Information.

NO WAIVER

No failure or delay by either Party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of the Contract shall be deemed to be a waiver of any subsequent breach of the same or any other provision.

VARIATION

Other than as set out in these Terms and Conditions, no variation of the Contract including, but not limited to, the introduction of any additional terms and conditions, shall be effective unless it is made in writing and signed by the Parties (or their authorised representatives).

ASSIGNMENT AND SUB-CONTRACTING

The Contract shall be personal to the Parties. Neither Party may assign, or sub-licence or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld.

THIRD PARTY RIGHTS

No part of the Contract shall be intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Contract. Subject to this Clause 21, the Contract shall continue and be binding on the transferee, successors and assigns of either Party as required.

RELATIONSHIP OF PARTIES

Nothing in the Contract shall constitute or be deemed to constitute a partnership, joint venture, agency, or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in the Contract.

UPDATES TO THESE TERMS AND CONDITIONS

CCUK reserves the right to review and modify these Terms and Conditions from time to time. The Terms and Conditions published on Our Site at the time the Order is placed will be applicable to that Order.

LAW AND JURISDICTION

The Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. Any dispute, controversy, proceedings or claim between the Parties relating to the Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the exclusive jurisdiction of the courts of England and Wales.

YOUR STATUTORY RIGHT TO CANCEL

As a consumer (Individual Customer), You have a statutory right to cancel Your Contract with CCUK up to 14 days after the Contract between You and CCUK is formed. You may cancel Your Contract with CCUK for any reason under this right. If You have accessed the Course within the 14-day cancellation period, Your statutory right to cancel may be limited or lost. By accessing the Course within the statutory cancellation period you acknowledge and agree that:

• if the Course is accessed and a Certificate issued within the 14-day cancellation period, You will lose your right to cancel after the Course has been completed.

Please ensure that You inform CCUK of Your decision to cancel before the cancellation period expires. We may ask You why You have chosen to cancel and may use any answers You provide to improve Our services, however You are under no obligation to provide any details if You do not wish to. Refunds will be issued to You no later than 14 days after the date on which You inform CCUK that You wish to cancel.

ACCEPTABLE USE POLICY

By using Our Site You accept these terms and conditions. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

AI USAGE

This policy outlines the use of Artificial Intelligence (AI) tools within CCUK and applies to all employees, contractors, and any other individuals acting on behalf of CCUK.

This policy aims to:

• Guide the responsible and ethical use of AI tools within the company.
• Ensure data privacy and security in the use of AI.
• Maintain transparency and accountability in AI-assisted operations.

AI tools may be used for business and operational administrative tasks, such as: data entry and analysis; automating data entry; analysing information; identifying trends; automating email responses; and drafting reports. These tools may also be used to provide automated responses to customer inquiries and generating personalised customer support experiences.

AI tools will not be used for: making critical business decisions as AI outputs should be used as supporting tools only; developing or delivering core products or services; directly creating or delivering the company’s primary products or services; creating or disseminating misleading or deceptive information; replacing human judgment in areas that require ethical considerations or nuanced decision-making.

All data used to train or interact with AI tools will comply with all applicable data privacy and security regulations, including GDPR and CCPA.

Natici employees must ensure the confidentiality and security of any data used with AI tools. The company will regularly monitor, review and update this policy to ensure it remains relevant and effective.

Disclaimer: This policy is for informational purposes only and does not constitute legal or professional advice.